FAQ Search Results

What are your shipping and handling charges?

10% (with a $5.00 minimum) on shipments within the U.S. 20% (with a $10.00 minimum) on shipments to Canada 25% (with a $25.00 minimum) on shipments outside the U.S. and Canada. (Shipments to Guam, Puerto Rico and the Virgin Islands may incur additional shipping charges.) Please note that due to the high cost of shipping to some foreign countries, you may be required to pay actual shipping costs in addition to a nominal handling fee. You will be notified if your order is being billed at actual shipping cost.

When will I receive my order?

Orders are usually shipped within one business day of receipt. Delivery takes from 2 to 10 business days (depending on distance from California). Track your order by viewing My Account.

What are Customs and Duties on foreign shipments?

Customs charges and duties may be applied to a shipment when it enters a foreign country. These charges are determined by the country's government and are collected by the package courier upon delivery of goods. The carrier, acting as customs broker, may also charge a processing fee that you are responsible for paying. WPS plays no role in assigning or collecting these duties.  

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